The definition of hospitality in agro tourism resorts is completely different than the normal resorts/hotels. Here the hospitality is more focused towards care, warmth & personal touch than the professionalism of luxury hotels. Giving the homely cozy experience to your guest in professional way is the key to success.
Through its traditional empathetic and innovative approach, we give solutions which help you give your guest an experience to cherish. With combination of both strategic and tactical inputs we ensure that our learning modules help your staff and organizations in great way.
We have different customized working modules as per your need and requirements.
What we do:
Train your staff: in service industry, your staff represents the philosophy of your company. So, training your staff is most important part. We train your staff right from waiters to managers in such a way that they will understand the importance of agro tourism and they will represent your brand with pride. They become like a professional and this reflects your brand identity.
Housekeeping department: This is the backbone of any resort. Housekeeping is an operational department in a hotel, which is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public area, back area and surroundings.
Nothing sends a stronger message than cleanliness in a hospitality operation. No level of service, friendliness or glamour can equal the sensation a guest has upon entering a spotless, tidy and conveniently arranged room. we design your house keeping department right from your bed, linen, toiletries, ensure safety and security regulations to stock management, maintain adequate inventories. We design the software which will keep the books easy to maintain and you will get the reports n updates in minutes.